Your Official Destination for Aesop on Amazon - Powered by SAYN

At SAYN, we are proud to be the exclusive authorized seller of Aesop products on Amazon. As the sole official partner, we bring you the authentic Aesop experience, offering the same high-quality skincare, haircare, and body products you love, directly from the brand.

By purchasing from us, you can trust that you're getting the full benefits of Aesop's luxurious formulations, backed by the brand’s quality and integrity. We’re committed to providing a
seamless, reliable shopping experience, ensuring that every order meets the highest standards.

Are your Aesop products authentic?

Yes! SAYN is the only authorized seller of Aesop on Amazon, ensuring every product is 100% authentic and sourced directly from Aesop.
Do your products have expiration dates?

Aesop products are formulated with high-quality ingredients and have shelf lives indicated on the packaging. If you have concerns about a product’s freshness, feel free to reach out.
How do I know if my order was FBA or FBM?

Check your order details in your Amazon account. If the order says "Sold by SAYN, Fulfilled by Amazon," it is an FBA order and must be handled by Amazon support. If it says "Sold and Fulfilled by SAYN," it is an FBM order, and we can assist you directly.
What's the difference between FBA and FBM orders?

FBA (Fulfilled by Amazon): Amazon stores, packs, and ships your order. If you have any issues (returns, replacements, delivery problems), you must contact Amazon directly through your order history. We can help direct you to Amazon’s support but cannot process FBA-related issues.

FBM (Fulfilled by Merchant – that’s us!): We store, pack, and ship your order. If you have any concerns about delivery, damage, or returns, please contact us directly for assistance.
What if I received a damaged product?

FBA Orders: Contact Amazon support to request a replacement or return.

FBM Orders: Reach out to us directly via email at hello@sayn.com so we can assist with a replacement or return
What is your return policy?

Our return policy follows Amazon’s standard return period. Please initiate your return through your Amazon order history