YOUR PRIVACY MATTERS

Privacy, handled with intention.

Learn how SAYN Beauty collects, uses, and protects your personal information when you visit our website or connect with our team.

Last updated: November 10, 2020

Privacy Policy

This Privacy Policy describes how SAYN.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” means information that can uniquely identify an individual.

Device information

Examples of information collected
Browser version, IP address, time zone, cookie information, the sites or products you view, search terms, and how you interact with the Site.
Purpose of collection
To load the Site accurately and perform analytics on Site usage so we can optimize the Site.
Source of collection
Collected automatically through cookies, log files, web beacons, tags, or pixels.
Business disclosure
Shared with our processor Shopify and distribution partners.

Order information

Examples of information collected
Name, billing address, shipping address, payment information, email address, and phone number.
Purpose of collection
To provide products or services, process payments, arrange shipping, issue invoices or order confirmations, communicate with you, screen orders for risk or fraud, and provide relevant information or advertising in line with your preferences.
Source of collection
Collected directly from you.
Business disclosure
Shared with our processor Shopify and distribution partners.

Customer support information

Examples of information collected
Name, billing address, shipping address, payment information, email address, and phone number.
Purpose of collection
To provide customer support.
Source of collection
Collected directly from you.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

  • We use Google Analytics to understand how customers use the Site. Read Google’s Privacy Policy or opt out of Google Analytics.
  • We may share information about your use of the Site, purchases, and interaction with our ads with advertising partners, directly or through cookies and similar technologies, subject to consent requirements in your location.

Learn more from the Network Advertising Initiative.

Opt out of targeted advertising

Facebook Google Bing Digital Advertising Alliance

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you up to date on products, services, and offers.

Lawful basis

If you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following lawful bases pursuant to the General Data Protection Regulation (“GDPR”):

  • Your consent.
  • Performance of the contract between you and the Site.
  • Compliance with our legal obligations.
  • Protection of your vital interests.
  • Performance of a task carried out in the public interest.
  • Our legitimate interests, where they do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase it. Please see “Your Rights” below for more information.

Automatic decision-making

If you are an EEA resident, you may object to processing based solely on automated decision-making, including profiling, when it has a legal or similarly significant effect on you. We do not engage in fully automated decision-making with such an effect using customer data.

Shopify uses limited automated decision-making to prevent fraud. This may include temporary denylists of IP addresses associated with repeated failed transactions and credit cards associated with denylisted IP addresses.

Your Rights

GDPR

If you are an EEA resident, you may have the right to access, correct, update, erase, or transfer the Personal Information we hold about you. To exercise these rights, contact us using the details below.

Your Personal Information may initially be processed in Ireland and transferred outside Europe, including to Canada and the United States. Learn more in Shopify’s GDPR documentation.

CCPA

If you are a California resident, you may have the right to know what Personal Information we hold about you, transfer it to a new service, and request its correction, update, or deletion. You may also designate an authorized agent to submit a request on your behalf. Contact us using the details below.

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit the Site. We use functional, performance, advertising, and social media or content cookies. Cookies help the Site remember your actions and preferences and provide information about how people use the Site.

Cookies necessary for store functionality

NameFunction
_abUsed in connection with access to admin.
_secure_session_idUsed in connection with navigation through a storefront.
cartUsed in connection with the shopping cart.
cart_sigUsed in connection with checkout.
cart_tsUsed in connection with checkout.
checkout_tokenUsed in connection with checkout.
secretUsed in connection with checkout.
secure_customer_sigUsed in connection with customer login.
storefront_digestUsed in connection with customer login.
_shopify_uUsed to facilitate updating customer account information.

Analytics and preference cookies

NameFunction
_tracking_consentTracking preferences.
_landing_pageTracks landing pages.
_orig_referrerTracks landing pages.
_sShopify analytics.
_shopify_fsShopify analytics.
_shopify_sShopify analytics.
_shopify_sa_pShopify analytics relating to marketing and referrals.
_shopify_sa_tShopify analytics relating to marketing and referrals.
_shopify_yShopify analytics.
_yShopify analytics.

Session cookies last until you stop browsing. Persistent cookies last until they expire or are deleted; most expire between 30 minutes and two years after being downloaded.

You can manage cookies through your browser controls, usually found under “Tools” or “Preferences.” Blocking cookies may negatively affect your experience or make parts of the Site unavailable. Learn more at All About Cookies.

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact

For information about our privacy practices, questions, requests, or complaints, contact us:

Email: hello@saynbeauty.com
Mail: Sayn Commerce LLC, 5301 NW 37th Ave, Miami, FL 33412, United States

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.